Top Reasons for Cart Abandonment, #6: “When will I receive my item?”
Amazon.com sellers know that their seller rating depends on how well they communicate the shipment of their products. Their seller score can quickly drop if they fail to add tracking informati…
Top Reasons for Cart Abandonment, #8: Lack of Support
Have you ever found yourself with a question about an item while shopping in a department store stocked wall-to-wall, floor-to-ceiling with inventory? You look down one aisle – no one to hel…
4 Data Migration Considerations for Ecommerce Replatforming
It’s nearly impossible to overstate this: a modern ecommerce site is a complex ecosystem. As you evaluate your site, you will not only look at the frontend where your customers view and experience y…
On Leadership
It's been a while. I used to write and manage this blog entirely on my own, and then we got too busy and hired other people to write it for us. Beyond the fact that I had approximately zero time (or b…
How to Make the Most of Your Digital Project Manager Relationship
For every ecommerce development project, your digital project manager relationship is the foundation. As Sara wrote in a recent article about Command C's client onboarding, for us, process is everythi…
4 Ecommerce Solutions That Lead to Great Buying Experiences for Apparel Brands
When it comes to selling products online, there are several issues specific to fashion brands. The challenges of apparel ecommerce include things like communicating sizing and helping customers find t…