Honest. Reliable. Smart.
These are words our clients use when describing Command C.
Among the first 12 Shopify Plus partner agencies.
For 20 years, we’ve been helping ecommerce businesses solve complex technical challenges and unlock new growth opportunities. Our expertise lies in serving 8-figure ecommerce merchants. We understand the specific hurdles and possibilities within this space, offering tailored solutions that drive stability, efficiency, and long-term growth.
As one of the first twelve Shopify Plus partner agencies, we’ve been at the forefront of ecommerce evolution. Our team knows Shopify, BigCommerce, Magento, and WordPress inside and out. Whether it’s troubleshooting technical issues, improving platform performance, or leading migrations, our years of hands-on experience empower us to guide you through any challenge with confidence.
Values Driven
Our values are the bedrock of every decision we make, from major project strategies to small daily interactions. These aren’t just words to us—they reflect our commitment to excellence, integrity, and collaboration. Whether we’re working with clients or supporting our team, our values ensure that we deliver with consistency, empathy, and respect. This guiding principle has sustained us for two decades, and it continues to shape the way we approach every client relationship.
Our Stability-to-Scale Process
Every engagement follows three phases. The scope changes. The structure doesn’t.
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Challenge: Find what’s actually broken. We audit your platform, your workflows, and your pain points to separate real problems from symptoms. You get a clear picture of what’s holding you back and what it’ll take to fix it.
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Equilibrium: Stabilize before you scale. We fix the foundation first. That means resolving the fragile builds, manual workarounds, and integration gaps that create risk every time you try to grow.
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Growth: Build for what’s next. Once the platform is stable, we implement the features, integrations, and infrastructure that let you scale without rebuilding again in 18 months.
Senior Talent on Every Project, Not Just the Sales Call
We’re an intentionally lean team. That means the people who scope your project are the same people who build it. No handoffs to junior devs. No rotating cast of team members.
Every engineer on our team brings deep ecommerce experience across Shopify Plus, WordPress, and complex integrations. Two decades as an agency means we’ve seen the migrations that go sideways and we’ve built the process to make sure yours doesn’t.
“I honestly can’t recommend them enough. Command C does what they say they’re going to, their communication is excellent, they’re incredibly smart and talented, and they care.”
– Darcy Gray, Tom Bihn
Our Leadership
Command C is an empathy-driven, women-led super team of A++ players dedicated to helping ecommerce brands eliminate tech headaches and optimize their online stores for long-term growth. We combine deep technical expertise with high emotional intelligence, simplifying the complex while keeping the process collaborative, transparent, and dare we say, fun.
Sara BaconPrincipal / Founder
Tiffany KuchtaDirector of Technology
Stephanie EswineDirector of Project Management + Client Success
Kelly GarciaDirector of Operations
Kate SmithDirector of Finance
