Honest. Reliable. Smart.
These are words our clients use when describing Command C.
25 years of bringing clarity to complex commerce.
Command C helps 8 and 9-figure merchants navigate complex technology decisions with confidence. Whether you’re planning a platform migration, modernizing legacy systems, optimizing operations, or preparing for the future of commerce, we help you build a foundation that’s designed to last.
Our work begins long before development. We believe the biggest risks in ecommerce aren’t introduced during implementation, they’re introduced when assumptions are made too early. That’s why we lead with strategy, aligning business goals, operational realities, customer experience, and technology before a single line of code is written.
The result is commerce that’s more stable, more maintainable, and better equipped to support long-term growth.
As one of the first twelve Shopify Plus Partner agencies, and now a Shopify Plus Premium Partner, we’ve spent decades helping merchants solve some of their most challenging technical and operational problems. Our experience spans Shopify, Magento, BigCommerce, WordPress, ERP integrations, retail, wholesale, and the increasingly complex ecosystems that power modern commerce.
Technology changes. Thoughtful strategy doesn’t.
Built Around Expertise
We don’t measure our strength by the size of our team. We measure it by the depth of our experience.
Every engagement is led by senior professionals who have spent years helping merchants navigate platform migrations, operational complexity, and growth. The people you meet during discovery are the same people you’ll rely on throughout your project, bringing continuity, context, and informed judgment to every decision.
Values Driven
Our values aren’t something we framed and hung on a wall. They’re how we make decisions, communicate with clients, and measure success.
What truly sets Command C apart is our willingness to say “not yet,” “not this way,” or even “no” when we don’t believe a decision serves our client’s long-term interests. We’d rather have a difficult conversation today than leave you with an expensive problem tomorrow.
That means asking hard questions before proposing solutions, challenging assumptions when necessary, and recommending the approach that’s right for your business, not the one that’s easiest to sell or build.
“I honestly can’t recommend them enough. Command C does what they say they’re going to, their communication is excellent, they’re incredibly smart and talented, and they care.”
– Darcy Gray, Tom Bihn
Our Leadership
Command C is an empathy-driven, women-led super team of A++ players dedicated to helping ecommerce brands eliminate tech headaches and optimize their online stores for long-term growth. We combine deep technical expertise with high emotional intelligence, simplifying the complex while keeping the process collaborative, transparent, and dare we say, fun.
Sara BaconPrincipal / Founder
Tiffany KuchtaDirector of Technology
Stephanie EswineDirector of Project Management + Client Success
Michelle MundyDirector of Operations
Kate SmithDirector of Finance
