Technical Discovery

Navigating Change: Command C’s Technical Discovery Process

Are you ready for a change? Transitioning to a new system promises enhanced technology, efficiency, and automation. But how do you navigate through hundreds of decisions to ensure you’re building on the best platform with optimal extensions and integrations for your unique operation?

Our Technical Discovery Process

From large and impactful decisions like which platform to align with and how best to integrate third party services, such as your ERP, to smaller decisions like which particular extensions or apps to use, so many choices are at play when planning a migration or other complex technical feature for your site. Command C’s technical discovery process is meticulously designed to:

1. 1. Increase Likelihood of Optimal Decisions: We dramatically improve the chances of selecting the right platform and extensions for your project.
   2. Build a Strong Foundation: We establish a robust foundation that supports your business for years to come.
   3. Reduce Oversights: By fully articulating the plan upfront, we lower the chances of oversights during implementation.
   4. Accelerate Implementation: We decrease unknowns and shorten the timeline for implementation, ensuring swift progress.
   5. Foster Long-term Partnerships: This process serves as the groundwork for a lasting client/development team partnership.

Two Facets of Our Technical Discovery Process

1. Ecommerce Analysis:

• Platform Fit and App Analysis: We conduct a thorough assessment of your current platform features to determine which functionalities should be retained.
• We estimate and prioritize new features for phased implementation to enhance your ecommerce operations.
• We develop a specifications document outlining functional requirements and user-experience features for your ecommerce store.

2. Operations Analysis:

• We delve into critical aspects like inventory management, order fulfillment, purchasing, sales channels, and accounting/reporting.
• Stakeholder Interviews: Key stakeholders provide insights into operational landscapes and complex system integration needs early in the process.

Outcome: A Comprehensive Roadmap
This rigorous process delivers a fully-articulated roadmap that addresses key questions:

• Minimum Viable Product (MVP): What will your MVP look like? Includes platform fit analysis, necessary apps/extensions/modules, and 3rd party integrations.
• Budget and Timeline: How does the solution fit within your budget and timeline? We identify phased approaches to meet market deadlines and financial goals.
• Stakeholder Needs: Are all stakeholder and administrator needs considered in the solution?
• Long-term Goals: Does the solution lay a solid foundation for your long-term business objectives?
• Technical Considerations: Have all technical limitations and possibilities of chosen software been evaluated for alignment with your business?

Time and again, our proven process has laid the groundwork for successful project launches and scalable platforms ready for growth.