Ecommerce Project Rescue

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For ecommerce merchants, finding the right technical partner can be one of the biggest challenges. Let alone finding a partner who can effectively work with someone else’s code. Unlike most development firms, this is our specialty. Our experts can craft a plan to stabilize and grow your Magento 2, Shopify Plus or BigCommerce store.

Common problems we solve:

  • Low conversion rates
  • Broken site features/frequent bugs
  • Inefficient or duplicative administrative tasks
  • Cascading issues that arise whenever a change is made
  • Site speed and/or server issues
  • Automation and personalization
  • Ensuring key metrics are in place
  • Poorly written code
  • Lack of technical acumen on behalf of existing development partner
  • Poor or slow communication
  • Slow moving progress
  • Difficulty organizing and prioritizing fixes
Our site lost significant revenue and traffic following the launch with another agency. Command C came in with a strong plan to address the issues. They helped us recover sales and turned conversion around within a few months.

– Sarah Tomchessen, The Pleasure Chest

We begin with an in-depth code audit to familiarize ourselves with how your code is written. The audit includes technical recommendations and estimates based on a backlog of tasks that you provide. Our code audit also helps ensure that future estimates we provide are accurate, saving you money in the long run.

With the audit under our belts, we’re in a position to onboard and delve into addressing your issues. We’ll help you prioritize the fixes or enhancements that will have the most impact on your site.

Once we get established and our workflow is clear, we focus on velocity: moving your site forward with consistent cadence and speed.

For one of our clients, we compared the three-month period after they launched (with another agency) to the same three-month period a year later, after working with Command C. The results included:

  • 79% increase in conversion rate
  • 151% increase in transactions
  • 153% increase in revenue

Our results speak for themselves.