When was the last time you saw a drunk shopper at the mall? It’s not common to see tipsy people with shopping bags in hand, but the privacy of online shopping allows for this indulgence. “I wou… Read more
Category: Serving Your Customers
Last Minute Holiday Tips for eCommerce Sites
Successful online retailers typically plan for their holiday season all throughout the year, but there are a few things we'd like to suggest for those of you who may have, ahem, waited until the last … Read more
Top Reasons for Cart Abandonment, #8: Lack of Support
Have you ever found yourself with a question about an item while shopping in a department store stocked wall-to-wall, floor-to-ceiling with inventory? You look down one aisle – no one to hel… Read more
Yo, Your Website Is Slow. And, here’s what you can do about it.
It's not news that people are spending less time than ever on websites these days. The big question you should have about visitors on your site is are they browsing or are they waiting for it to l… Read more
Top Reasons for Cart Abandonment, #6: “When will I receive my item?”
Amazon.com sellers know that their seller rating depends on how well they communicate the shipment of their products. Their seller score can quickly drop if they fail to add tracking informati… Read more
Top Reasons for Cart Abandonment #5: Lack of Perpetual and Persistent Carts
First, let’s define the two: Perpetual Cart: A perpetual cart displays what is in a user’s cart as they navigate around the site (as opposed to only showing what is in a user’s cart w… Read more