As ecommerce professionals, we already leverage automation for tasks like email marketing and customer support, but 2025 will bring even more significant shifts. AI is moving from being an optimizatio… Read more
Author: Lauren
Scaling Customer Service with AI: How to Automate and Delight Customers
As ecommerce managers, we wear many hats—strategist, manager, analyst, and sometimes even firefighter, addressing customer concerns in real time. Scaling customer service, especially as your busines… Read more
Using AI for Ecommerce Analytics: Empowering Managers to Unlock Insights
Along with all your other responsibilities, managing analytics can feel overwhelming. With so much data available, how do you prioritize insights that drive results? As an ecommerce manager, you’re … Read more
5 Tech Upgrades Every Ecommerce Business Needs Before Scaling
Scaling an ecommerce business is an exhilarating but challenging endeavor. As you prepare to take your store to the next level, the systems and processes that served you well in the early stages of gr… Read more
The 5 Ecommerce Areas You Can Improve with AI Today
As ecommerce managers, we know how demanding it can be to juggle multiple roles and responsibilities; it’s just part of the job. Thankfully, the rise of AI offers a powerful way to streamline proces… Read more
Navigating Shopify’s Winter 2025 Updates: What Ecommerce Managers Need to Know
Shopify’s Winter 2025 updates are here, packed with features aimed at improving store customization, streamlining operations, and enhancing customer experience. As ecommerce managers, juggling a mul… Read more
The Most Overlooked Features on Your Ecommerce Website That Are Costing You Sales
When running an ecommerce store, it’s easy to focus on the big-ticket items: conversion rate optimization, product descriptions, and marketing campaigns. But often, the smaller, less glamorous featu… Read more
The Best Ecommerce Retailers Do This One Thing Better Than the Rest
Want to know the secret to ecommerce growth? As an expert in saving retailers from outdated tech, after we rescue a site, I often get asked what’s key for continued growth. It’s not more paid ads.… Read more
Leveraging AI and Other Tools for Seamless Remote Ecommerce Team Collaboration and Management
Managing a remote ecommerce team can feel overwhelming with so many moving parts—especially when you're balancing communication, project management, task delegation, and performance tracking across … Read more
Advanced AI Strategies for Optimizing Product Pages: A Practical Guide for Ecommerce Managers
Whether you’re optimizing for SEO, improving product descriptions, personalizing customer experiences, or streamlining content management, AI can help you scale up efforts and drive measurable resul… Read more