UX Optimization & Audits

There are two distinct pathways to optimizing an existing site: driving more users to the site and converting more users that are already on a site. Our focus is on the latter—key metrics through strategic technology and UX optimization.

In today’s fast-paced ecommerce landscape, growth is directly tied to the seamless integration of technology and user experience optimization. With ecommerce adoption at an all-time high, competition has never been more intense. So, how are you staying ahead of the curve? Command C is your trusted strategic and technical partner, helping you cut through the noise and focus on what matters most: achieving your goals while navigating the intricacies of a dynamic, results-driven conversion optimization strategy.

Command C’s Approach to Optimization

We have spent years honing our approach to optimization. Our extensive testing has shown that the greatest impact is seen with continuous, incremental technical and UX enhancements that weave together a variety of methodologies. By making incremental enhancements, we are able to track ROI and impact.

Our process is designed to boost site performance by targeting the most conversion-critical elements. We provide tailored recommendations and designs, crafted by UX and CRO experts, ready for seamless implementation.

Process Highlights:

Audit & Prioritization: We start by identifying high-impact areas for conversion improvements, focusing on sections like navigation, cart, and product pages.

Detailed Redesign: We create optimized designs for both mobile and desktop, aligning each element to drive conversions. This includes new sections if gaps are identified.

Clear, Actionable Reports: Each change comes with a detailed explanation, delivered in an easy-to-understand report, empowering our development team to implement with clarity.

Repeat!

This approach, adaptable to various budgets and site sizes, ensures that every recommendation is both measurable and strategic, maximizing impact with minimal complexity.

The following services fall under our optimization offerings:

  • Conversion Audits
  • Analytic Reviews
  • UX Design and Optimization
  • A/B Testing
Our Proven Results

Our approach yields tangible results. For example, one client saw impressive improvements after partnering with Command C:

  • 79% increase in conversion rate
  • 151% increase in transactions
  • 153% increase in revenue

These results demonstrate our commitment to driving significant growth for our clients through effective and incremental optimization strategies.

Since starting with Command C, we’ve seen a 20% increase in efficiency in our customer service. We’ve also seen an increase in productivity.

– Tyler Clemens, Outlier

Brands we've helped

    Levi's
    Outlier
    American Leather
    Brooklyn Brewery
    Designtex
    Fast Growing Trees
    Budweiser
    USA Baseball
    Lucchese Bootmaker
    Monrovia
    Native Deodorant