Eden Brothers
is bringing gardening into the ecommerce age
From Legacy Platform to Living System: A Multi-Phase Shopify Plus Partnership
The Challenge
Eden Brothers started as a small seed company operating out of a California garage in 2009. By the time they came to Command C, they had relocated to a much larger warehouse in Asheville, NC, and were selling thousands of horticultural products online, everything from seeds and bulbs to live plants, each with its own growing conditions, hardiness zone requirements, and seasonal availability. Their legacy ecommerce platform could not keep pace. Rising costs, operational limitations, and a fragile, difficult-to-maintain system stood between Eden Brothers and the peak-season traffic their business depended on.
Command C first partnered with Eden Brothers to migrate the business onto Shopify Plus, replacing an aging legacy platform and rebuilding a product data foundation sophisticated enough to support botanical logic that most ecommerce platforms simply aren’t built for: growing zones, seasonal availability, and companion planting relationships.
Several years into the relationship, Eden Brothers came back to us with a new challenge. Their brand had evolved, and their custom Shopify theme, while functional, had become harder to extend and no longer reflected where the company was headed. Rather than continuing to build on a custom foundation, they wanted to move to a purchased theme that could absorb more of the routine functionality natively, freeing up development time for the things that actually differentiate Eden Brothers: zone-based product intelligence, seasonal merchandising, and a shopping experience built around what will actually grow in a customer’s backyard.
“We are thankful not only the work your team has done but also the way they do it. Extremely professional and knowledgeable and we are grateful for this. ”
– Rick Maggio, Director of Growth

The Solution
Phase 1: Migration to Shopify Plus
We began with a foundational replatform, moving Eden Brothers off their legacy system and onto Shopify Plus while rebuilding the product data structure from the ground up. Products needed to communicate growing conditions, water needs, and hardiness zones in a way that could drive both merchandising and customer-facing discovery, so we worked closely with the Eden Brothers team to consolidate product records and define a data structure that supported robust filtering and a clear product hierarchy.
- Custom Plant Finder Tool: A guided discovery experience that lets customers search by light requirements, soil conditions, and plant height, built directly on top of the new product data structure to return accurate, reliable recommendations.
- Season-Aware Product Pages: Custom PDP logic that communicates real-time availability and delivery expectations for seasonal products like bulbs and seeds, reducing customer service inquiries and setting accurate expectations at the point of purchase.
- GA4-Ready Analytics Layer: A custom Google Tag Manager data layer built in advance of the GA4 transition, ensuring uninterrupted tracking through the platform change.
- Sub-Brand Migrations: Following the success of the initial migration, Eden Brothers asked us to move three additional sub-brands off outdated platforms and onto the same Shopify foundation, reusing the data structure and custom tooling already in place.
Phase 2: Platform Evolution and Re-Theme
Years later, with the business grown and the brand evolved, Eden Brothers engaged us to move off their custom theme and onto a purchased theme foundation selected to absorb standard functionality natively so our development time could go toward the logic that actually sets Eden Brothers apart. This wasn’t a lift-and-shift. It meant re-architecting product data, rebuilding zone-based logic inside a new theme framework, and solving problems the theme was never built to handle.
- USDA Zone Integration, End to End: We built zone intelligence directly into the shopping experience rather than bolting it on. An always-visible zip-to-zone lookup lives in the header; the PDP returns dynamic, zone-specific planting messaging based on that lookup; a dedicated USDA zone map page helps customers understand the system; and a PLP filter toggle lets customers browse only the products that will actually grow in their zone.
- Dual-Season, Zone-Aware PDPs: Product detail pages were rebuilt to support dual-season UX, dynamic savings displays, and grouped supplemental specifications, including zone-based planting information tied to the customer’s selected zone, coverage calculations, and companion product groupings, all driven by a metafield and tag structure we defined during discovery.
- Custom Dynamic Breadcrumbs: The new theme doesn’t natively support dynamic breadcrumbs on URLs without a collection slug. We extended the PLP and PDP templates to generate breadcrumbs dynamically.
- Faceted Search Strategy: Rather than defaulting to the incumbent solution, we ran a structured evaluation of Shopify’s native search and discovery (filtering and recommendations) tools against a more advanced third-party search and filter platform, weighing filter limits, merchandising controls, predictive search behavior, and how each would handle Eden Brothers’ prefixed-tag to metafield migration, so the client could choose the solution that best fit their long-term filtering and merchandising needs.
- Product Data Re-Architecture: Legacy prefixed-tag data was mapped and migrated into a formal custom fields (metafield and metaobject) structure, unlocking better filtering, cleaner PDP display logic, and a data model built to scale as the catalog grows.
- Rounding Out the Experience: The scope also included scheduled gift card sending, transactional email updates reflecting the new brand guidelines, and a living documentation system covering product data structure, app inventory, integrations, for the Eden Brothers team.
The Results
Across both phases, Eden Brothers has moved from a legacy platform prone to breaking under peak-season traffic to a modern, scalable Shopify Plus foundation built specifically around the way horticultural products are actually bought and sold.
- 38% increase in overall ecommerce conversion rate.
- 22 to 25% increase in mobile conversion rate.
- 13% decrease in cart abandonment.
- A future-proof analytics foundation that carried Eden Brothers cleanly through the GA4 transition, and a product data structure robust enough to support three additional sub-brand migrations without rebuilding from scratch.
- A modernized theme foundation, now live, that better reflects Eden Brothers’ evolved brand while reducing long-term maintenance overhead compared to a fully custom theme.
- Zone-based shopping built into navigation, product discovery, and PDP messaging, reducing mismatched purchases and the customer service load that comes with them.
- A cleaner, metafield-driven product data model built to support Eden Brothers’ filtering and merchandising needs for years to come.
Looking Ahead
Eden Brothers and Command C have already scoped the next phase of this partnership. On the roadmap: automated IP geolocation to detect a customer’s growing zone without requiring manual zip entry, and a more dynamic gift card experience built out through app integration. Command C’s long-term relationship with Eden Brothers reflects the kind of partnership we aim to build with every client: not a single project, but an evolving platform that grows alongside the business.

“Command C has been a thoughtful and flexible partner throughout our project. They’ve helped us navigate complex decisions, build the internal case for important investments, and move forward with greater clarity. We’ve really appreciated their patience, collaboration, and willingness to work through challenges with us.”
– Hope Occhipinti, Director of Marketing