Honest. Reliable. Smart.
These are words our clients use when describing Command C.
Est. 2004
Our Expertise & Experience
For 20 years, we’ve been helping ecommerce businesses solve complex technical challenges and unlock new growth opportunities. Our expertise lies in serving both B2C and B2B merchants with annual revenues between $2 million and $150 million. We understand the specific hurdles and possibilities within this space, offering tailored solutions that drive stability, efficiency, and long-term growth.
As one of the first twelve Shopify Plus partner agencies, we’ve been at the forefront of ecommerce evolution. Our team knows Shopify, BigCommerce, Magento, and WordPress inside and out. Whether it’s troubleshooting technical issues, improving platform performance, or leading migrations, our years of hands-on experience empower us to guide you through any challenge with confidence.
Values Driven
Our values are the bedrock of every decision we make, from major project strategies to small daily interactions. These aren’t just words to us—they reflect our commitment to excellence, integrity, and collaboration. Whether we’re working with clients or supporting our team, our values ensure that we deliver with consistency, empathy, and respect. This guiding principle has sustained us for two decades, and it continues to shape the way we approach every client relationship.
Our Challenge, Equilibrium, Growth Framework
We’ve refined our project methodology around a three-part framework: Challenge, Equilibrium, and Growth.
- Challenge – We begin by identifying and understanding the issues holding your business back.
- Equilibrium – Our team focuses on stabilizing operations and finding the right technical solutions to address those pain points.
- Growth – With a strong foundation in place, we implement strategies to propel your business toward long-term success.
This structured yet adaptable framework ensures we remain focused on delivering meaningful outcomes while adjusting to your business’s unique needs throughout the process.
A Boutique Approach with Big Impact
As a team of seasoned experts with decades of experience, we are intentionally designed to provide personalized attention and customized solutions tailored to your specific needs. You won’t get a cookie-cutter approach here—our size allows us to stay agile and responsive while providing deep expertise. Every member of our team is at the top of their field, bringing deep industry knowledge, technical mastery, and strategic insight to every project. With two decades of experience as an agency, we combine technical skill, thoughtful leadership, and individual care to ensure every project is a success.
“I honestly can’t recommend them enough. Command C does what they say they’re going to, their communication is excellent, they’re incredibly smart and talented, and they care.”
– Darcy Gray, Tom Bihn
Our Leadership
Command C is an empathy-driven, women-led super team of A++ players dedicated to helping ecommerce brands eliminate tech headaches and optimize their online stores for long-term growth. We combine deep technical expertise with high emotional intelligence, simplifying the complex while keeping the process collaborative, transparent, and dare we say, fun.
Sara BaconPrincipal / Founder
Tiffany KuchtaDirector of Technology
Stephanie EswineDirector of Project Management
Kelly GarciaDirector of Operations
Kate SmithDirector of Finance
