Commerce Risk Review

Proactively reduce ADA, privacy, and security exposure across your ecommerce stack.

Most ecommerce risk isn’t dramatic—until it is. A sloppy permissions setup, outdated vendor access, incomplete consent controls, or accessibility gaps can quietly create real exposure. And when something goes wrong, it’s rarely “just a bug.” It becomes a legal issue, a revenue issue, or a customer trust issue. The question is: are you actively managing risk, or hoping nothing surfaces?

As brands scale, tools multiply. Team members change. Agencies rotate. Apps get added quickly and never revisited. Over time, small risk accumulates. Command C’s Commerce Risk Review (Annual) is a proactive, repeatable review designed to:

• Reduce ADA Exposure: Identify accessibility risks and prioritize the highest-impact improvements.
• Strengthen Privacy Controls: Validate consent management and reduce compliance blind spots.
• Improve Security Hygiene: Tighten permissions, vendor access, and platform configurations.
• Reduce Vendor Risk: Review third-party tools and access patterns that can create exposure.
• Prevent Costly Surprises: Catch issues early, before they become urgent incidents.
• Create a Repeatable Checklist: Give your team a clear standard to maintain year over year.

Two Facets of Our Process

Accessibility & Privacy Review

• ADA Risk Scan: Key accessibility checks across core templates (home, collection, PDP, cart, checkout).
• UX Impact vs Compliance Risk: Prioritize fixes that reduce legal exposure and improve customer experience.
• Consent Management Audit: Cookie banner behavior, script blocking, tracking behavior before consent.
• Data Handling Hygiene: Visibility into what’s collected, where it goes, and who has access.
• Policy Alignment: Ensure policy language and on-site behavior match reality (consent, tracking, retention).

Security, Permissions & Vendor Access Review

• Permissions & Role Review: Who has access to what (platform, apps, analytics, domains, payment tooling).
• Vendor Access Audit: Third-party accounts, lingering collaborators, agency logins, “ghost access.”
• Platform Configuration Scan: Common insecure configs and avoidable exposure points.
• Risk Register: Documented list of known risks, severity, and remediation plan.
• Operational Checklist: A repeatable process your team can run when tools, staff, or partners change.

Outcome: A Clear Risk Reduction Plan (and an Annual Standard)

This annual review delivers a clear, actionable set of outputs:

• Prioritized Backlog: Highest-risk issues ranked by severity and effort.
• Quick Wins Implemented: Up to 5 hours of development for low-lift, high-value improvements.
• Compliance Checklist: A practical annual checklist for ADA, privacy, and access hygiene.
• Access Cleanup Plan: Clear steps to reduce permissions sprawl and vendor exposure.
• Next-Year Baseline: A consistent yardstick to track improvement over time.

Typical Timeline & Scope

• Annual engagement (review + remediation plan)
• Fixed-scope sprint (audit + roadmap + up to 5 hrs dev)
• Optional: continued support through monthly optimization engagement
  

Who Benefits Most

• 8–9 figure brands with complex stacks and frequent tool additions
• Teams with multiple agencies, contractors, or frequent team turnover
• Operators who want proactive risk management (not reactive firefighting)
• Brands operating in regulated or high-scrutiny environments
• Leaders who want clear evidence of risk reduction work

Common Symptoms

You might need this sprint if:

• Multiple agencies or contractors have had platform access
• You’re unsure who currently has admin-level permissions
• Cookie and tracking behavior hasn’t been audited recently
• Accessibility compliance hasn’t been reviewed since launch
• Policies were written once—and never revisited
• New tools are frequently added without a formal review process
• Risk management feels informal or reactive

What This Sprint Is / Is Not

This is: A proactive governance and exposure review designed to reduce legal, compliance, and operational risk.

This is not: A legal opinion, SOC2 certification, or full penetration test.

Simple Reality: Risk Doesn’t Announce Itself

Most of the time, risk looks like “we’ll clean that up later.” But later is when:

• a vendor still has access they shouldn’t
• tracking fires before consent
• accessibility gaps become a complaint or legal exposure
• security hygiene lags behind growth

This review is how you stay ahead of that drift, without turning risk management into a full-time job.

Frequently Asked Questions

Is this only about ADA?

No. ADA is one component. The review covers accessibility, privacy, security hygiene, and vendor exposure.

Will this disrupt live operations?

Most fixes are configuration-level improvements designed to minimize customer impact.

Do we need this if nothing has gone wrong?

That’s exactly when it’s most valuable—before something surfaces.

How often should this be done?

Annually at minimum, especially for brands with evolving teams and tool stacks.

Can this integrate with ongoing optimization work?

Yes. Many brands combine this review with analytics, performance, or governance support.